Terms & Conditions

ONLINE Programs
If you are not satisfied with our online singing program we will refund the remaining cost of the classes to your chosen payment method if cancelled by the end of week 2 of term.

In the event of the teacher or students being unwell at their given class zoom time, students are welcome to join another session during the same or subsequent week.

IN PERSON Programs
Where a student is attending for their first term, classes can be terminated by the end of Week 3.

Any fees paid for the remainder of the term in these circumstances will be refunded.

In the event of illness, if notified prior to the class, we will carry over a make-up session to the following term (one class per term when full term fees have been paid).

Please note that make-up classes have no monetary value.

In the event of the teacher being unwell, students are welcome to attend another venue.  Alternatively, if this is not suitable classes will be carried over to the following term.  In the event of a student not continuing to the following term, money will be refunded to that family at the end of term via bank transfer or paypal (depending on how the lesson was paid for).

Participants may cancel their registration without penalty up until 7 days prior to the event.  Cancellations received less than 7 days before an event will incur a 30% administration fee. Cancellations received the day before, the day of, or after an event will not be eligible for a refund.

Online Classes

You, the parent or guardian, agree that by being part of these online lessons:

  • your child must not use the ‘chat feature’ or room inappropriately
  • if they disrespect our ‘room rules’ they will be excluded from the room for a period of time
  • your child has permission to use a computer/laptop/ipad/phone for this call
    your child has a clear, safe space to sing and dance along
  • the family pets are away and safe
    your child is not eating or drinking during the lesson
  • there are no cables or furniture that your child may trip on
  • you give permission for them to talk to other Choirs4kids singers and me online
    no part of our product may be recorded or shared online
  • your child must not visit other websites during our lesson

I, Sue Ross, will be running these lessons with your child, and I agree that:

  • I will be professional at all times
  • I will inform you of anything to do with your child’s health and well being if they have concerns whilst we are online
  • I will be my most positive self every time we meet
  • I will record the online lesson for you to watch after class and this lesson will NOT be available to the public

Yours and your child’s data and images are only for the sole purpose of the online lesson
We do not take responsibility for any damage to property in your home whilst participating in our lessons
We do not take responsibility for any injury whilst this lesson takes place online in your home

Term Programs
We reserve the right to exclude students from class at our own discretion.

Full disclosure of medical conditions and/or behavioural concerns MUST be provided during enrolment.

Disruptive behaviour will not be tolerated.

It is EXPECTED that parents drop off AND pick up their child from the classroom each week. No student is permitted to leave the room without a parent, or pre-arranged guardian.

Parents / Guardians are welcome to watch the classes for the first two weeks, however after that we ask that you wait outside the room as we find the students settle more quickly and maintain focus without distractions.

Families will be invited to watch the final class of each term to enjoy listening to what we have learnt.

We reserve the right to exclude students from classes at our own discretion.

Full disclosure of medical conditions and/or behavioural concerns MUST be provided during enrolment.

Disruptive behaviour will not be tolerated.


Students participate at their own risk and are obliged to inform us of any existing injuries or medical condition.

Students are obliged to take care of their own belongings.

Students are expected to have access to a safe, clear area in their home for online lessons.

We can accept no liability for lost or damaged belongings in your home or in our classes.

Our liability is restricted to class time only and then only to gross negligence.